24-Hour Customer Support
Need to reach Syabas? The water utility for Selangor, Kuala Lumpur, and Putrajaya now operates under Air Selangor. Below you will find the Syabas hotline numbers, service centre addresses, and other contact information to help you get assistance quickly.
Syabas Customer Service Hotline
The main Air Selangor (formerly SYABAS) customer service hotline is 15300. This line operates 24 hours a day, 7 days a week. You can call to report water disruptions, burst pipes, meter faults, or any water supply emergency.
Syabas Service Centre Locations
Kuala Lumpur: Jalan Pantai Baharu, 59990 Kuala Lumpur — Tel: 03-2088 5400
Gombak: Bandar Baru Selayang, 68100 Batu Caves — Tel: 03-6126 2500
Petaling: Jalan Templer, 46050 Petaling Jaya — Tel: 03-7841 1000
Klang: Jalan Kota, 41000 Klang — Tel: 03-3371 0144
Hulu Langat: Jalan Semenyih, 43000 Kajang — Tel: 03-8733 5717
Kuala Langat: Telok Datok, 42700 Banting — Tel: 03-3187 1620
Report a Water Issue
You can also report water supply issues through the Air Selangor mobile app. Simply submit an eComplaint with your account details and location. The SYABAS Consumer Service team will receive the complaint instantly and arrange for a technician to investigate.
